FAQ

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FREQUENTLY ASKED QUESTIONS

ABOUT THE PROGRAM

What is the Living Well with a Disability Program?

Living Well with a Disability (LWD) also sometimes referred to as Living Well, is a ten week peer-facilitated health promotion workshop for people with disabilities. Participants in the program learn the life skills they need to set and achieve quality-of-life goals and the important role health plays in helping them reach their dreams. Organizations are licensed to offer the program and individuals are trained and certified to conduct Living Well workshops through an organization. Read more information about the program and the history of its research and development.

ABOUT THE WEBSITE TRAINING

What is the training website for?

The website is an online training for individuals who wish to become Living Well with a Disability workshop facilitators. Upon completion of the training, individuals are certified to conduct and facilitate Living Well with a Disability workshops with consumers. The website also serves as a resource for facilitators to access the Living Well with a Disability Program materials.

 

The website is NOT a train-the-trainer course.

 

The training website is NOT an online course for consumers to use. The Living Well with a Disability program is conducted for consumers by trained facilitators using an in-person workshop format and the Living Well with a Disability consumer workbooks.

How does the training website work?

Individuals sign onto the website with their own unique individual logins. They proceed through the self-guided presentations and video tutorials at their own pace. Through the website, trainees learn about the Living Well with a Disability curriculum content and receive tips and recommendations on how to facilitate the curriculum with workshop participants. The website also provides the curriculum for download in various formats.

How is the training website different from past training?

Previous LWD facilitator trainings could only be offered twice per year and included a combination of self-study online training as well as two required live webinars. Now, the new training website offers a more flexible training experience, allowing individuals to access it on their schedule at any time and complete it at their own pace. It also gives individuals opportunity to participate in semi-monthly technical assistance webinars on various topics they find of interest, but that are not required.

Are there going to be any webinar trainings?

Yes, there will be more webinar trainings. RTC:Rural will conduct semi-monthly technical assistance webinar trainings on various topics determined both by RTC:Rural and also program provider requests. These webinars will be provided at no additional charge as part of the license agreement. Invitations to these webinars will be announced through the Living Well listserv.

Does the training website also train facilitators for the Working Well with a Disability Program?

No, the Working Well with a Disability Program has its own facilitator training, separate and different than the Living Well with a Disability training. Visit the Working Well program implementation webpage for more information.

ABOUT PROGRAM LICENSING

What does the license include?

An annual license includes:

• Permission to implement the Living Well with a Disability Program and be officially recognized as a Living Well with a Disability Program provider.

• Access to the facilitator training website for up to 15 people under the licensed organization.

• Access to the Living Well curriculum for download in various formats.

• Invitation to participate in semi-monthly technical assistance and training webinars conducted by RTC:Rural at no additional charge.

• Subscription to the Living Well with a Disability Program Provider listserv used for sharing and technical assistance. 

• No limit to the number of Living Well workshops conducted by certified facilitators.

• No limit to the number of consumers who participate in Living Well Workshops that are facilitated by certified trainers.

• As part of the license agreement, organizations agree to submit an annual report to RTC:Rural to assist with program tracking, such as names of and number of people trained, number of workshops conducted, number of participants in the workshops, etc.

• The license is renewable on a yearly basis.

• See license agreement for more details.

 

How does having a license benefit my organization?

Establishing a license to implement the Living Well with a Disability Program has many benefits. 

• It allows an organization to be recognized as an official program provider

• It provides just-in-time access to the most current training, curriculum content and program updates

• It gives convenient access to downloadable curriculum workbooks and worksheets

• It connects organizations to other program providers around the country/world through the listserv

• It provides easy and flexible access to facilitator training, which is a benefit when faced with staff turn-over of previously trained facilitators. 

What is the cost of the license?

An annual license for an organization is $300.00 (US Dollars). If an organization wishes to have more than 15 people trained in the Living Well with a Disability Program, it can purchase additional training access logins at $15.00 per person (US Dollars). There is no reduced licensing fee if organizations choose to train less than 15 people.

Does my organization need to fulfill any requirements to purchase a license?

You do not need to meet a specific requirement to obtain a license.

Organizations are required to provide a brief annual report to RTC:Rural to assist with program tracking, such as names of and number of people trained, number of workshops conducted, number of participants in the workshops, etc. See license agreement for more details.

How does an organization purchase the subscription and license?

Visit the Living Well with a Disability Training website to purchase a subscription and license.

Who can purchase a license for my organization?

It is advised that a higher level administrator purchases the license; however, it is up to the organization to decide. Ideally, it is someone who can monitor and manage website users as well as respond to prompts to renew the license. 

How many people can be trained under one organization’s license?

15 of the organization’s staff can be trained under its license. 

What if my organization has more or less than 15 people it wants to take the training?

Additional logins to access the training website can be purchased for $15.00 (US Dollars) per person.

The license fee is a flat fee. There is no reduced licensing fee if organizations choose to train less than 15 people.

What if my organization has implemented the program in the past?

If your organization has previously implemented Living Well with a Disability in the past, and you wish to have more staff trained, you must purchase a license agreement to access the training. 

If your organization has previously implemented Living Well with a Disability in the past, and does NOT need to train additional staff, we still request that your organization purchase a license agreement. However, if your organization currently has trained facilitators, you don’t want to train anyone else, you do not want to have the convenience of accessing the downloadable materials, and you would like to continue to purchase manuals from RTC:Rural to implement workshops as usual, that is permissible. However, we ask that you contact us directly to establish your status as a Living Well with a Disability program provider prior to ordering your manuals. livingwell@ruralinstitute.umt.edu or (406) 243-5741.

What if my organization already has trained facilitators?

All facilitators trained prior to 2017 are still certified under these new program terms unless otherwise notified by RTC:Rural.

We still request that your organization purchase a license agreement so your organization can have access to the most up-to-date program, training, and curriculum information. However, if your organization currently has trained facilitators, you don’t want to train anyone else and don’t want to have the convenience of accessing the downloadable materials, that is permissible. You simply need to contact us directly to establish your status as a Living Well with a Disability program provider at livingwell@ruralinstitute.umt.edu or (406) 243-5741.

ABOUT LICENSE RENEWALS

Does the license ever expire?

Yes. The license is valid for one year from the date of purchase. It is available for renewal on or before the expiration date. 

When an organization’s license expires, any trained facilitator under that license will lose access to the training website, materials, and will no longer be authorized to conduct Living Well with a Disability workshops under that organization’s license.

What happens if my organization’s license expires?

If your organization’s license expires, it loses access to the Living Well with a Disability facilitator training website as do the staff/facilitators under that license. An organization can purchase a new license at any time to regain access to it and for up to 15 staff/facilitators.

How do I renew a license?

The person who purchased your organization’s license will get a reminder one month prior to its license expiring and will include a link to renew the license. 

How much does a license renewal cost?

License renewal is $300.00 (US Dollars) and includes the same permissions as outlined in the previous license unless changes or updates to the license are otherwise noted by RTC:Rural.

ABOUT BEING A FACILITATOR

How do I sign up?

First, an organization must sign up to subscribe to the program and purchase a license. Once licensed, the organization has permission to give staff access to the training website and materials using unique individual logins. 

Once I am trained as a facilitator, can I train other people to be facilitators?

No, this is not a train-the-trainer website. Facilitators are only trained to conduct workshops with consumers, not to train others to deliver the program or conduct workshops. See Facilitator Terms and Agreement for more details.

If I am trained as a facilitator with one organization, can I offer trainings for another organization?

No. Licensing is for organizations, not facilitators. If you are a certified facilitator, you can only provide workshops for an organization that has a current unexpired license. For example, if you are a trained facilitator and then are no longer affiliated/employed by the licensed organization, you cannot offer Living Well with a Disability workshops at another organization UNLESS that organization is also licensed and become a designated facilitator and website user under that new organization’s license. 

ABOUT PROGRAM MATERIALS

I want to purchase coil-bound workbooks instead of printing my own, how do I do that?

Although it is very convenient to print your own manuals from the website, you can purchase hard-copy workbooks through the Living Well with a Disability program website. We require manuals orders to be submitted 4-6 weeks prior to when they are needed by an organization. They can be ordered here: https://umt.co1.qualtrics.com/jfe/form/SV_eDuxbS1RaglHmO9.

How do I get Braille manuals?

Braille manuals can be ordered here: https://umt.co1.qualtrics.com/jfe/form/SV_eDuxbS1RaglHmO9 Because Braille manuals are ordered on an as-needed basis, we require 6-8 weeks to process and ship your order.

How much does it cost to ship manuals?

Shipping of manuals is paid for by the purchaser at actual cost to ship manuals. We ship standard UPS Ground unless purchaser requests expedited shipping.

TROUBLESHOOTING

I didn’t get my confirmation email.

If you do not get your sign up confirmation email within 24 hours, please check your Junk and Spam folders in your email account before contacting us for technical assistance.

I can’t view training content and materials under my organization’s login.

Individual users of the training website with unique logins get access to the materials. The organization’s login is used to secure and track the license purchase and to authorize access to the organizations’ users. This helps us track who is using the materials under each organization.

Who do I contact for more information or questions?

For more information, you can email: livingwell@ruralinstitute.umt.edu or call (406) 243-5741 or (406) 243-4688.